Outlook 2016 cached mode global address book not updating error while updating filelist not working copy

They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.

Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?

If these attributes are present, then the AD Objects that are Mail-Enabled or Mailbox-Enabled will appear in the GAL – and ultimately the Offline Address Book.The Global Address Book (GAL) is a directory of available contact information for CUMC, NYPH and Columbia University faculty, staff and students.It can be accessed when using a CUMC email (@cumc.columbia.edu) account with Outlook or when logged in to the Outlook Web App.If this is happening, then you may notice missing, non-existent and/or incorrect entries.Synchronizing your Outlook (cached) address book with the Global Address book may fix these discrepancies.You can see the list of attributes that will be put into the GAL using When Outlook users are running in cached mode, they rely on the Offline Address Book (OAB) to provide them with access to one or more addresses (that are always available when they are connected directly to Exchange) The OAB is rebuilt and downloaded on a default schedule as shown below.Because of this, a new user may not be visible in the address book, or changes to a user’s name, address, etc.This document seeks to address and clarify the small misunderstanding surrounding the GAL (Global Address List) and the OAB (Offline Address Book).Quite often all Administrators, even Exchange Administrators simply refer to the users they see in the Address section of Outlook casually as the GAL for ease of reference, but really more often than not, you are looking at the OAB.In order for some GAL entries to show up properly you may need to turn off Cached Exchange Mode.Please visit the document on How to turn on or off Cached Exchange Mode for (Outlook 2007, Outlook 2010, and Outlook 2013).

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